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You really want to drive me crazy? Let’s talk about industry conferences. Splashy stages. Vendor superlatives. Cutting-edge AI software revolutionizing collections. Replacing humans. Interpreting consumer preferences. Finding frictionless opportunities to pay debts people only wish would go away. All fascinating. Much of it important. I once recommended forming an interest group within one of the…
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Remember when someone first told you that even-numbered highways generally run east-west and odd-numbered highways north-south? A clever convention. Without a compass, you instantly have a sense of direction. Now think about the first chart of accounts you built in an ERP system—or even in QuickBooks. 1xxxx Assets. 2xxxx Liabilities. 3xxxx Equity. Then some variation…
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I used to believe in foundations because they endure. Strong foundations. Solid construction. Build it right and it will stand. Then I started thinking. Even foundations crumble. Buildings are demolished. Companies fail or are acquired. ERP systems are replaced. Processes become obsolete. Eventually even the strongest physical foundation disappears. So what exactly survives? Maybe I…