Category: Industry Insights

ARM, SaaS, and other sector-specific lessons and trends.

  • It’s Not the Software, It’s the Setup – Trust Accounts Best Practice

    In a recent webinar on trust accounting, I shared a few thoughts that aren’t always popular in the collections industry. The topic itself isn’t flashy—trusts aren’t sexy—but at least sixty intrepid souls still showed up. And yet, even with that level of interest, it’s clear that the industry still focuses its energy almost entirely on…