• Don’t Get Lazy When AI Coding Hits the Inevitable Bumps You Hoped AI Avoided Legacy systems are inefficient, cumbersome, and bloated. AI-generated code can often achieve the same result far more efficiently. But don’t assume you completely understand what the “result” actually is — or why the legacy code takes winding turns through multiple tables,…

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  • I spend quite a bit of time thinking about Financial Foundations, particularly in the collections industry. I am also one of the biggest advocates for the very real operational gains AI tools are already introducing into our businesses. As efficient and cost effective as many of these tools have become, however, I increasingly find myself…

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  • I saw a LinkedIn post recently arguing that companies once only needed a CEO and CFO, but over time accumulated layers of executive roles — CIO, CMO, CHRO, CISO, CPO, and so on — because the volume of information became too large for a CEO to process alone. The conclusion was that AI now changes…

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  • Why a Consulting Project Did Not Fit A CEO leading a turnaround in a purchased debt business reached out looking for advice on engaging third-party collection agencies. The immediate objective was straightforward enough: reduce fixed cost. The company had already shuttered offices and reduced portions of its internal collection infrastructure. Expanding agency relationships seemed like…

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  • We developed some genuinely effective outreach tools in the 3P collections world. The model was straightforward: collect more, generate more revenue, improve cash flow. Operationally and economically, everything aligned nicely. Even the revenue recognition under ASC 606 was intuitive enough that the executive team and Board immediately understood it: revenue was earned as a percentage…

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